TVPalm Policy
Brand Policy
At TVPalm Adventure, we are delighted to welcome families to explore the majestic landscapes and rich cultural heritage of Ha Giang and the Tây Côn Lĩnh region. Our child policy is built on the principles of safety first, transparency, and creating suitable, enjoyable experiences for every age group.
We understand that every family has different needs. Therefore, our policy offers flexibility while taking into account the realities of adventure tours on rugged mountainous terrain.
Pricing and Conditions for Children
Age & Height | Tour Price (% of Adult Rate) | Detailed Conditions |
|---|---|---|
Under 2 years (under 1m) | Free (0%) | – Shares bed and meals with parents (no extra bed). – Parents responsible for any incidental costs (e.g., height-based entry fees). – Not recommended for adventure tours with trekking or difficult terrain. Suitable only for light activities at the Ecolodge or short private car tours. – Limit: 1 free child per 2 adults; second child charged at 30%. |
2 – 5 years (1m – 1.2m) | 30% – 50% | – 30% if sharing bed and meals with parents. – 50% if requiring separate seat on transport or individual meals. – Entry fees usually free or heavily discounted. – Must be accompanied by at least one adult. Health check recommended before booking. |
6 – 11 years (1.2m – 1.4m) | 50% – 80% | – 50% if sharing bed with parents and having separate meals. – 80% if requiring extra bed or full individual services. – Discounted entry fees apply (e.g., 50% off at Lung Cu Flag Tower). – Close parental supervision required for activities such as Nho Que River cruise. Not suitable for high-difficulty treks. |
12 years and above (over 1.4m) | 100% | – Charged as adults (full bed, meals, and participation in all activities). – 20% discount for children aged 12–16 when travelling with family (effective from January 2026). |
Important Notes
- Safety First: Adventure tours in Ha Giang involve mountainous paths and outdoor activities. Children must be in good health (doctor’s confirmation is strongly recommended for those under 6). TVPalm Adventure will provide maximum support, but we cannot accept liability for issues arising from participation in activities unsuitable for a child’s fitness level.
- Bedding and Meals: Shared bedding incurs no extra charge. Extra beds are subject to a 20–30% surcharge (depending on homestay availability). Standard meal price is 150,000 VND per serving, with portions and spice levels adjustable for children.
- Family promotions: Groups of 4 or more (including at least one child) receive an additional 5–10% discount. Children aged 12–16 receive a 20% discount when travelling with family (from January 2026).
General Conditions: All children must carry valid identification (passport or birth certificate). Children under 6 years require a 1:1 adult supervision ratio. We recommend comprehensive travel insurance for all family members.
Child Policy
At TVPalm Adventure, we are delighted to welcome families to explore the majestic landscapes and rich cultural heritage of Ha Giang and the Tây Côn Lĩnh region. Our child policy is built on the principles of safety first, transparency, and creating suitable, enjoyable experiences for every age group.
We understand that every family has different needs. Therefore, our policy offers flexibility while taking into account the realities of adventure tours on rugged mountainous terrain.
Pricing and Conditions for Children
Age & Height | Tour Price (% of Adult Rate) | Detailed Conditions |
|---|---|---|
Under 2 years (under 1m) | Free (0%) | – Shares bed and meals with parents (no extra bed). – Parents responsible for any incidental costs (e.g., height-based entry fees). – Not recommended for adventure tours with trekking or difficult terrain. Suitable only for light activities at the Ecolodge or short private car tours. – Limit: 1 free child per 2 adults; second child charged at 30%. |
2 – 5 years (1m – 1.2m) | 30% – 50% | – 30% if sharing bed and meals with parents. – 50% if requiring separate seat on transport or individual meals. – Entry fees usually free or heavily discounted. – Must be accompanied by at least one adult. Health check recommended before booking. |
6 – 11 years (1.2m – 1.4m) | 50% – 80% | – 50% if sharing bed with parents and having separate meals. – 80% if requiring extra bed or full individual services. – Discounted entry fees apply (e.g., 50% off at Lung Cu Flag Tower). – Close parental supervision required for activities such as Nho Que River cruise. Not suitable for high-difficulty treks. |
12 years and above (over 1.4m) | 100% | – Charged as adults (full bed, meals, and participation in all activities). – 20% discount for children aged 12–16 when travelling with family (effective from January 2026). |
Important Notes
- Safety First: Adventure tours in Ha Giang involve mountainous paths and outdoor activities. Children must be in good health (doctor’s confirmation is strongly recommended for those under 6). TVPalm Adventure will provide maximum support, but we cannot accept liability for issues arising from participation in activities unsuitable for a child’s fitness level.
- Bedding and Meals: Shared bedding incurs no extra charge. Extra beds are subject to a 20–30% surcharge (depending on homestay availability). Standard meal price is 150,000 VND per serving, with portions and spice levels adjustable for children.
- Family promotions: Groups of 4 or more (including at least one child) receive an additional 5–10% discount. Children aged 12–16 receive a 20% discount when travelling with family (from January 2026).
General Conditions: All children must carry valid identification (passport or birth certificate). Children under 6 years require a 1:1 adult supervision ratio. We recommend comprehensive travel insurance for all family members.
