Ha Giang Loop – 4Days/3 Nights

• Authentic Exploration: Off-the-beaten-path roads and quiet valleys away from mass tourism
• Local Soul: Native guides born and raised in Ha Giang with intimate regional knowledge
• Iconic Landmarks: Visit Dao and Hmong communities, Ma Pi Leng Pass, and Nho Que Rive
• Guaranteed Privacy: Enjoy the comfort of a private room every single night
• Eco-Commitment: A 100% no-plastic policy and direct support for local reforestation

Perfect for:

• First-time visitors wanting a comprehensive experience
• Active travelers who enjoy long, scenic mountain rides
• Couples and small groups seeking privacy and authenticity

Not suitable if:

• You expect 5-star luxury resorts or high-end city hotels.
• You prefer short, urban sightseeing over long mountain drives

• Fitness Requirement: Moderate health; ability to hike 5km in 1 hour
• Age Limits: Ages from 6 to 15 with parents (suggest go by private car); from 16 to 60 for motorbike pillions
• Protocols: Daily safety briefings and weather checks are mandatory
• Risk Management: Guides carry first aid kits; nearest hospitals are identified for all routes

• Accommodation: Private rooms at handpicked ecolodges, traditional homestays
• Daily Breakfast: Served at your accommodation
• Lunch: Authentic local dishes at regional restaurants
• Dinner: Hearty family-style meals at homestays/ Ecolodge

• Hanoi transfers: Night luxury sleeper bus/Limousine
• Transport: Motorbike with fuel or private car
• Expert Team: English-speaking guide and professional local riders
• Entry: All entrance fees and border permits
• Safety Gear: Quality helmets and protective pads
• Sustainability: Reusable metal water bottle
• Insurance: Basic travel insurance during the tour

• International/domestic flight, visa
• Personal drinks (alcohol/soft drinks) and personal expenses
• Tips for guides and riders (Suggested: 200k VND/day/person)
• Personal medication or additional comprehensive insurance

Advance booking is required to secure your spot. Once you reserve, our team will personally follow up with an invoice within 1 business day via email. To confirm your adventure, please deposit 30% to secure your spot within 72 hours.

Payment Methods: We accept Bank Transfers (VND/USD): PayPal, and Revolut (Highly Recommended).

(Why Revolut? It is the fastest way to pay and bypasses the hefty $25–$50 fees typically charged by traditional banks for SWIFT/International transfers.)

💡 Guide: Paying via Revolut (How to Avoid High Fees)

To ensure we receive the exact amount and you save on bank charges, please follow these steps:

• Exchange to VND first: Open your Revolut app, go to ‘Exchange’, and convert your currency (EUR/GBP/USD) into Vietnamese Dong (VND). Revolut offers the best interbank exchange rates.

• Start Transfer: Tap ‘Transfer’ -> ‘New’ -> ‘Add Bank Recipient’.

• Select ‘Business’ and choose ‘Vietnam’ as the country.

• Currency Selection: Ensure you select VND as the sending currency. This ensures the transfer goes through local networks, which is much cheaper and faster than SWIFT.

• Enter Details: Use the Account Name, Account Number, and Bank Name provided in your invoice.

• Reference: Please include your Invoice Number or Full Name so we can track your payment instantly.

✅ After Payment: Your Confirmation

Notify Us: Once your transfer is successful, please send a PDF or screenshot of the receipt to our email

Official Confirmation: Within 24 hours of receiving your proof of payment, we will send a Warm Confirmation Email containing your final trip details, packing list, and everything you need for the journey.

Life happens, and we strive to be as flexible as possible. Our policy ensures fairness for your travel plans and our local team’s preparation:

• Standard Cancellation & Refunds:
  • 30+ days before departure: 100% refund (minus the non-refundable deposit/transaction fees).
  • 15–29 days before: 70% refund of the total tour value.
  • 7–14 days before: 50% refund of the total tour value.
  • Less than 7 days (including No-show): No refund (0%), as all logistics, vehicles, and guides are fully committed.
• Flexible Postponement:
  • 15+ days before: Free postponement! Reschedule your adventure within 6 months at no extra cost.
  • 7–14 days before: Postponement is available with a 30% adjustment fee to cover guide and logistics changes.
  • Force Majeure: includes natural disasters (floods in Ha Giang/Cao Bang), epidemics, road damage, or sudden health issues (with medical certification). In such cases, 100% refund (minus transaction fees ~2-5%) or free postponement.
• Special Benefits & Flexibility:
  • International Travelers: We offer an additional 3-month postponement window if you can provide proof of international flight changes.
  • Repeat Adventurers: Enjoy a free first postponement and priority rescheduling.
• Note on Deposits: A 30% deposit is required to confirm your booking. While non-refundable, this deposit is transferable to any other TVPalm tour within 6 months if you cancel at least 15 days in advance.

We pride ourselves on personalized hospitality and flexibility. Our amendment policies are designed to be fair and stress-free:

• Deposit: 30% of the total tour value (or a minimum of VND 500,000 for day tours), non-refundable in all cases to confirm booking and cover preparation costs. Deposits can be transferred to another tour within 6 months if canceled early.
• Notification: Must be in writing (email, website form, or confirmed message) to record the time.

• Insurance: Customers are encouraged to purchase personal travel insurance. TVPalm provides basic tour insurance (covering accidents and emergency medical), but it does not include personal cancellations.
• Updates: Policy may be adjusted seasonally (rainy season in Northwest from June-September) or per legal regulations (Vietnam Tourism Law 2017). Always check the website before booking
• Free Adjustments: We are thrilled to tweak your dates or customize services for your perfect trip! Written requests made more than 15 days before departure are completely free of charge. (Note: Adjustments within 15 days may incur a small fee of VND 1,000,000 to cover logistics setup).
• Participant Swapping: You may transfer your spot to another person free of charge up to 3 days before departure, provided the new traveler meets our health and fitness guidelines.
• Tailor-made for Families: We are especially accommodating to groups with children or seniors. We can easily help you switch from motorbikes to a private car tour to ensure maximum safety and family-fun readiness.
• Midway Changes: If you feel under the weather during the tour, our caring guides will support you every step of the way and ensure your safe return. While unused portions of the tour cannot be refunded, your well-being remains our absolute priority.

Your journey directly supports the Tay Con Linh Community:

• Zero Waste: No single-use plastic policy.
• Reforestation: A portion of revenue funds our annual tree-planting program
• Education: We fund tourism skills and language training for local people

To ensure you have the most comfortable and safe experience in the high-altitude terrain of Ha Giang, we recommend preparing the following:

• Clothing: Pack lightweight, quick-dry clothes and a windproof/waterproof jacket, as mountain weather can shift rapidly. Don’t forget your swimwear if you wish to cool off in the local waterfalls.
• Footwear: Sturdy trekking shoes or sports sneakers with good grip are essential. For safety reasons, flip-flops or sandals are not recommended for riding or trekking on mountain passes.
• Personal Gear: Sunscreen, insect repellent (DEET 30% recommended), and polarized sunglasses to protect against the mountain sun.
• Luggage: Bring a small daypack for your essentials. Larger suitcases or heavy luggage can be safely stored at TVPalm Ecolodge while you are on the loop.