TVPalm has actively supported sustainable tourism in the region formerly known as Ha Giang Province, now integrated as part of Tuyên Quang Province, an area renowned for its pristine natural landscapes and cultural heritage. The company emphasizes eco-friendly practices, including the reduction of single-use plastics and the promotion of energy conservation and waste reduction across its operations, as outlined in the "My Story" section of its website. Additionally, TVPalm sponsors free educational projects to raise awareness about sustainable tourism among highland communities, fostering long-term environmental stewardship. Guest reviews on platforms such as TripAdvisor and Booking.com frequently commend the ecolodge's seamless integration with the surrounding environment, highlighting features like its stunning location amid lush gardens and a year-round outdoor swimming pool that minimizes ecological disruption while offering breathtaking views of vast, pristine nature, particularly near the Tay Con Linh Nature Reserve. Through collaborations with local ethnic guides, TVPalm facilitates tours that share cultural knowledge while generating economic opportunities for residents. These initiatives collectively aim to harmonize tourism growth with the preservation of the region's ecosystems, as evidenced by positive client feedback and the company's documented commitments, in alignment with the administrative changes effective from July 1, 2025.