{"id":31008,"date":"2026-10-31T18:35:41","date_gmt":"2026-10-31T11:35:41","guid":{"rendered":"https:\/\/tvpalm.com\/?page_id=31008"},"modified":"2026-10-31T18:35:41","modified_gmt":"2026-10-31T11:35:41","slug":"chinh-sach-hoan-tien-huy-chuyen","status":"publish","type":"page","link":"https:\/\/tvpalm.com\/fr\/chinh-sach-hoan-tien-huy-chuyen\/","title":{"rendered":"Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 h\u1ee7y chuy\u1ebfn"},"content":{"rendered":"<h2><strong>CH\u00cdNH S\u00c1CH HO\u00c0N TI\u1ec0N V\u00c0 H\u1ee6Y CHUY\u1ebeN \u2014 TVPALM<\/strong><\/h2>\n<p>Ch\u00ednh s\u00e1ch n\u00e0y gi\u1ea3i th\u00edch khi n\u00e0o v\u00e0 qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i bao nhi\u00eau n\u1ebfu h\u1ee7y m\u1ed9t tour c\u1ee7a TVPalm ho\u1eb7c m\u1ed9t k\u1ef3 l\u01b0u tr\u00fa t\u1ea1i Ecolodge. Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng c\u00f9ng v\u1edbi <a href=\"\/chinh-sach-thanh-toan\/\">Ch\u00ednh s\u00e1ch thanh to\u00e1n<\/a>, n\u01a1i c\u00f3 \u0111\u1ea7y \u0111\u1ee7 \u0111i\u1ec1u kho\u1ea3n thanh to\u00e1n. TVPalm l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c gia \u0111\u00ecnh ng\u01b0\u1eddi Dao, h\u01b0\u1edbng d\u1eabn vi\u00ean, ng\u01b0\u1eddi khu\u00e2n v\u00e1c (porter) v\u00e0 \u0111\u1ed1i t\u00e1c c\u1ed9ng \u0111\u1ed3ng \u1edf \u0111\u1ecba ph\u01b0\u01a1ng. Nhi\u1ec1u kho\u1ea3n chi ph\u00ed \u2014 b\u1eefa \u0103n, gi\u1ea5y ph\u00e9p, c\u00f4ng porter, \u0111\u00eam homestay \u2014 \u0111\u01b0\u1ee3c cam k\u1ebft t\u1eeb nhi\u1ec1u tu\u1ea7n tr\u01b0\u1edbc ng\u00e0y qu\u00fd kh\u00e1ch \u0111\u1ebfn v\u00e0 kh\u00f4ng th\u1ec3 thu h\u1ed3i. T\u1ef7 l\u1ec7 ho\u00e0n ti\u1ec1n c\u1ee7a ch\u00fang t\u00f4i ph\u1ea3n \u00e1nh th\u1ef1c t\u1ebf \u0111\u00f3, thay v\u00ec \u00e1p theo m\u1ed9t c\u00f4ng th\u1ee9c chung c\u1ee7a ng\u00e0nh du l\u1ecbch.<\/p>\n<h2><strong>1. \u0110\u1eb7t c\u1ecdc<\/strong><\/h2>\n<p>M\u1ed9t \u0111\u1eb7t ch\u1ed7 ch\u1ec9 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn sau khi TVPalm nh\u1eadn \u0111\u01b0\u1ee3c kho\u1ea3n \u0111\u1eb7t c\u1ecdc y\u00eau c\u1ea7u v\u00e0 g\u1eedi x\u00e1c nh\u1eadn b\u1eb1ng v\u0103n b\u1ea3n. V\u1edbi tour, ti\u1ec1n \u0111\u1eb7t c\u1ecdc kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i b\u1eb1ng ti\u1ec1n m\u1eb7t. V\u1edbi k\u1ef3 l\u01b0u tr\u00fa t\u1ea1i Ecolodge, \u00e1p d\u1ee5ng m\u1ee5c 3. Kho\u1ea3n c\u1ecdc d\u00f9ng \u0111\u1ec3 chi tr\u1ea3 cho nh\u1eefng cam k\u1ebft \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1eeb s\u1edbm v\u1edbi h\u01b0\u1edbng d\u1eabn vi\u00ean, porter v\u00e0 homestay \u0111\u1ecba ph\u01b0\u01a1ng. N\u1ebfu qu\u00fd kh\u00e1ch b\u00e1o h\u1ee7y b\u1eb1ng v\u0103n b\u1ea3n \u00edt nh\u1ea5t 15 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y kh\u1edfi h\u00e0nh ban \u0111\u1ea7u, kho\u1ea3n c\u1ecdc \u0111\u01b0\u1ee3c gi\u1eef l\u00e0m t\u00edn d\u1ee5ng trong 12 th\u00e1ng. Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 d\u00f9ng cho m\u1ed9t \u0111\u1eb7t ch\u1ed7 kh\u00e1c c\u1ee7a TVPalm ho\u1eb7c chuy\u1ec3n cho ng\u01b0\u1eddi kh\u00e1c. V\u1edbi trek m\u1ed9t ng\u00e0y v\u00e0 \u0111i b\u1ed9 n\u1eeda ng\u00e0y, th\u1eddi h\u1ea1n b\u00e1o tr\u01b0\u1edbc l\u00e0 7 ng\u00e0y. H\u1ea1n \u0111\u1eb7t c\u1ecdc:<\/p>\n<ul>\n<li>Trekking chinh ph\u1ee5c \u0111\u1ec9nh T\u00e2y C\u00f4n L\u0129nh: 45%, thanh to\u00e1n trong v\u00f2ng 48 gi\u1edd sau khi b\u00e1o gi\u00e1 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn.<\/li>\n<li>Trekking b\u1ea3n ng\u01b0\u1eddi Dao, Loop H\u00e0 Giang \u2013 Cao B\u1eb1ng: 30%, thanh to\u00e1n trong v\u00f2ng 72 gi\u1edd.<\/li>\n<li>\u0110i b\u1ed9 n\u1eeda ng\u00e0y: 20%, thanh to\u00e1n trong v\u00f2ng 72 gi\u1edd.<\/li>\n<li>Trekking v\u00e0 \u0111i b\u1ed9 m\u1ed9t ng\u00e0y: 30%, thanh to\u00e1n trong v\u00f2ng 72 gi\u1edd.<\/li>\n<li>H\u00e0nh tr\u00ecnh t\u00ecm Vo\u1ecdc m\u0169i h\u1ebfch: 45%, thanh to\u00e1n trong v\u00f2ng 48 gi\u1edd sau khi b\u00e1o gi\u00e1 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn.<\/li>\n<li>L\u01b0u tr\u00fa t\u1ea1i TVPalm Ecolodge: 50% gi\u00e1 tr\u1ecb k\u1ef3 l\u01b0u tr\u00fa \u0111\u1ec3 gi\u1eef ph\u00f2ng. Ch\u00fang t\u00f4i gi\u1eef ph\u00f2ng trong 24 gi\u1edd k\u1ec3 t\u1eeb l\u00fac g\u1eedi b\u00e1o gi\u00e1.<\/li>\n<\/ul>\n<p><em>V\u1edbi \u0111\u1eb7t ch\u1ed7 trong v\u00f2ng 30 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y kh\u1edfi h\u00e0nh, ti\u1ec1n \u0111\u1eb7t c\u1ecdc ph\u1ea3i thanh to\u00e1n ngay.<\/em><\/p>\n<h2><strong>2. H\u1ee7y tour \u2014 TVPalm Adventure<\/strong><\/h2>\n<p>T\u1ef7 l\u1ec7 ho\u00e0n ti\u1ec1n d\u01b0\u1edbi \u0111\u00e2y t\u00ednh tr\u00ean t\u1ed5ng gi\u00e1 tour. S\u1ed1 ti\u1ec1n ho\u00e0n kh\u00f4ng v\u01b0\u1ee3t qu\u00e1 kho\u1ea3n qu\u00fd kh\u00e1ch \u0111\u00e3 thanh to\u00e1n ngo\u00e0i ti\u1ec1n c\u1ecdc, v\u00e0 ph\u1ea7n gi\u1eef l\u1ea1i v\u01b0\u1ee3t qu\u00e1 ti\u1ec1n c\u1ecdc kh\u00f4ng \u0111\u01b0\u1ee3c quy \u0111\u1ed5i th\u00e0nh t\u00edn d\u1ee5ng. Th\u1eddi h\u1ea1n b\u00e1o tr\u01b0\u1edbc \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb ng\u00e0y TVPalm nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a qu\u00fd kh\u00e1ch t\u1ea1i info@tvpalm.com.<\/p>\n<table width=\"640\">\n<thead>\n<tr>\n<td width=\"180\"><strong>Lo\u1ea1i tour<\/strong><\/td>\n<td width=\"127\"><strong>S\u1edbm<\/strong><\/td>\n<td width=\"107\"><strong>Gi\u1eefa<\/strong><\/td>\n<td width=\"100\"><strong>G\u1ea7n ng\u00e0y<\/strong><\/td>\n<td width=\"127\"><strong>S\u00e1t ng\u00e0y \/ kh\u00f4ng \u0111\u1ebfn<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"180\"><strong>Trekking chinh ph\u1ee5c \u0111\u1ec9nh v\u00e0 Vo\u1ecdc m\u0169i h\u1ebfch (c\u1ea5p \u0111\u1ed9 3)<\/strong><\/td>\n<td width=\"127\">55% (t\u1eeb 45 ng\u00e0y)<\/td>\n<td width=\"107\">30% (30\u201344 ng\u00e0y)<\/td>\n<td width=\"100\">15% (15\u201329 ng\u00e0y)<\/td>\n<td width=\"127\">0% (d\u01b0\u1edbi 15 ng\u00e0y)<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>B\u1ea3n ng\u01b0\u1eddi Dao (c\u1ea5p \u0111\u1ed9 2)<\/strong><\/td>\n<td width=\"127\">70% (t\u1eeb 30 ng\u00e0y)<\/td>\n<td width=\"107\">40% (15\u201329 ng\u00e0y)<\/td>\n<td width=\"100\">20% (7\u201314 ng\u00e0y)<\/td>\n<td width=\"127\">0% (d\u01b0\u1edbi 7 ng\u00e0y)<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Loop H\u00e0 Giang \u2013 Cao B\u1eb1ng<\/strong><\/td>\n<td width=\"127\">70% (t\u1eeb 30 ng\u00e0y)<\/td>\n<td width=\"107\">50% (15\u201329 ng\u00e0y)<\/td>\n<td width=\"100\">30% (7\u201314 ng\u00e0y)<\/td>\n<td width=\"127\">0% (d\u01b0\u1edbi 7 ng\u00e0y)<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>\u0110i b\u1ed9 n\u1eeda ng\u00e0y (c\u1ea5p \u0111\u1ed9 1)<\/strong><\/td>\n<td width=\"127\">80% (t\u1eeb 7 ng\u00e0y)<\/td>\n<td width=\"107\">50% (3\u20136 ng\u00e0y)<\/td>\n<td width=\"100\">\u2014<\/td>\n<td width=\"127\">0% (d\u01b0\u1edbi 3 ng\u00e0y)<\/td>\n<\/tr>\n<tr>\n<td width=\"180\"><strong>Trekking v\u00e0 \u0111i b\u1ed9 m\u1ed9t ng\u00e0y (c\u1ea5p \u0111\u1ed9 1)<\/strong><\/td>\n<td width=\"127\">70% (t\u1eeb 7 ng\u00e0y)<\/td>\n<td width=\"107\">50% (3\u20136 ng\u00e0y)<\/td>\n<td width=\"100\">\u2014<\/td>\n<td width=\"127\">0% (d\u01b0\u1edbi 3 ng\u00e0y)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em>M\u1ed9t s\u1ed1 tour c\u00f3 th\u00eam \u0111i\u1ec1u ki\u1ec7n ri\u00eang, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c tour \u0111\u1ed9ng v\u1eadt hoang d\u00e3 v\u00e0 c\u00e1c tuy\u1ebfn \u0111\u1ec9nh T\u00e2y C\u00f4n L\u0129nh. L\u1ecbch \u0111\u1ea7y \u0111\u1ee7 cho tour c\u1ee7a qu\u00fd kh\u00e1ch n\u1eb1m trong b\u1ed9 ch\u00ednh s\u00e1ch c\u1ee7a tour v\u00e0 tr\u00ean trang s\u1ea3n ph\u1ea9m.<\/em><\/p>\n<h2><strong>3. H\u1ee7y ph\u00f2ng \u2014 TVPalm Ecolodge<\/strong><\/h2>\n<table width=\"624\">\n<thead>\n<tr>\n<td width=\"193\"><strong>Th\u1eddi h\u1ea1n b\u00e1o h\u1ee7y<\/strong><\/td>\n<td width=\"173\"><strong>Ho\u00e0n ti\u1ec1n c\u1ecdc<\/strong><\/td>\n<td width=\"253\"><strong>Ghi ch\u00fa<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"193\"><strong>T\u1eeb 14 ng\u00e0y tr\u1edf l\u00ean tr\u01b0\u1edbc ng\u00e0y \u0111\u1ebfn<\/strong><\/td>\n<td width=\"173\">Ho\u00e0n l\u1ea1i to\u00e0n b\u1ed9 ti\u1ec1n c\u1ecdc<\/td>\n<td width=\"253\"><\/td>\n<\/tr>\n<tr>\n<td width=\"193\"><strong>Ch\u01b0a \u0111\u1ebfn 14 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y \u0111\u1ebfn, ho\u1eb7c qu\u00fd kh\u00e1ch kh\u00f4ng \u0111\u1ebfn<\/strong><\/td>\n<td width=\"173\">Kh\u00f4ng ho\u00e0n ti\u1ec1n<\/td>\n<td width=\"253\">Qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c \u0111\u1ed5i ng\u00e0y m\u1ed9t l\u1ea7n n\u1ebfu b\u00e1o cho ch\u00fang t\u00f4i tr\u01b0\u1edbc \u00edt nh\u1ea5t 72 gi\u1edd v\u00e0 c\u00f2n ph\u00f2ng tr\u1ed1ng<\/td>\n<\/tr>\n<tr>\n<td width=\"193\"><strong>T\u1ebft, c\u00e1c ng\u00e0y l\u1ec5 v\u00e0 nh\u1eefng \u0111\u00eam cao \u0111i\u1ec3m<\/strong><\/td>\n<td width=\"173\">Kh\u00f4ng ho\u00e0n ti\u1ec1n v\u00e0 kh\u00f4ng \u0111\u1ed5i ng\u00e0y<\/td>\n<td width=\"253\">Ch\u00fang t\u00f4i n\u00f3i r\u00f5 \u0111i\u1ec1u n\u00e0y trong b\u00e1o gi\u00e1<\/td>\n<\/tr>\n<tr>\n<td width=\"193\"><strong>S\u1ea1t l\u1edf, l\u0169, b\u00e3o ho\u1eb7c \u0111\u01b0\u1eddng b\u1ecb c\u01a1 quan ch\u1ee9c n\u0103ng \u0111\u00f3ng<\/strong><\/td>\n<td width=\"173\">\u0110\u1ed5i ng\u00e0y mi\u1ec5n ph\u00ed, c\u00f3 hi\u1ec7u l\u1ef1c 12 th\u00e1ng, ho\u1eb7c ho\u00e0n l\u1ea1i to\u00e0n b\u1ed9<\/td>\n<td width=\"253\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><strong>4. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng ho\u00e0n ti\u1ec1n<\/strong><\/h2>\n<p>Kh\u00f4ng ho\u00e0n ti\u1ec1n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul>\n<li>Qu\u00fd kh\u00e1ch t\u1ef1 r\u1eddi tour, ho\u1eb7c kh\u00f4ng c\u00f3 m\u1eb7t t\u1ea1i \u0111i\u1ec3m h\u1eb9n \u0111\u00fang gi\u1edd \u0111\u00e3 th\u1ecfa thu\u1eadn.<\/li>\n<li>Qu\u00fd kh\u00e1ch kh\u00f4ng n\u1ed9p \u0111\u01b0\u1ee3c ch\u1ee9ng t\u1eeb h\u1ee3p l\u1ec7 v\u1ec1 b\u1ea3o hi\u1ec3m du l\u1ecbch c\u00e1 nh\u00e2n tr\u01b0\u1edbc h\u1ea1n ch\u00f3t c\u1ee7a tour. Xem m\u1ee5c 5.<\/li>\n<li>Qu\u00fd kh\u00e1ch kh\u00f4ng \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u v\u1ec1 s\u1ee9c kh\u1ecfe, th\u1ec3 l\u1ef1c ho\u1eb7c \u0111\u1ed9 tu\u1ed5i c\u1ee7a tour m\u00e0 kh\u00f4ng b\u00e1o tr\u01b0\u1edbc cho ch\u00fang t\u00f4i.<\/li>\n<li>Tr\u1ebb em \u0111\u01b0\u1ee3c \u0111\u1eb7t v\u00e0o tour d\u01b0\u1edbi \u0111\u1ed9 tu\u1ed5i t\u1ed1i thi\u1ec3u. Ch\u00fang t\u00f4i kh\u00f4ng nh\u1eadn tr\u1ebb em d\u01b0\u1edbi 14 tu\u1ed5i trong c\u00e1c chuy\u1ebfn trekking \u0111\u1ec9nh T\u00e2y C\u00f4n L\u0129nh (2 ng\u00e0y 1 \u0111\u00eam v\u00e0 3 ng\u00e0y 2 \u0111\u00eam), v\u00ec \u0111o\u1ea1n leo cao 600 m. C\u00e1c chuy\u1ebfn trekking b\u1ea3n, trekking m\u1ed9t ng\u00e0y v\u00e0 \u0111i b\u1ed9 n\u1eeda ng\u00e0y nh\u1eadn tr\u1ebb t\u1eeb 10 tu\u1ed5i, v\u1edbi s\u1ef1 gi\u00e1m s\u00e1t c\u1ee7a cha m\u1eb9. \u0110\u00e2y l\u00e0 quy t\u1eafc an to\u00e0n, kh\u00f4ng ph\u1ea3i quy t\u1eafc th\u01b0\u01a1ng m\u1ea1i, v\u00e0 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng kh\u00f4ng c\u00f3 ngo\u1ea1i l\u1ec7.<\/li>\n<li>C\u00e1c d\u1ecbch v\u1ee5 \u0111\u00e3 s\u1eed d\u1ee5ng ho\u1eb7c \u0111\u00e3 s\u1eed d\u1ee5ng m\u1ed9t ph\u1ea7n trong h\u00e0nh tr\u00ecnh.<\/li>\n<\/ul>\n<h2><strong>5. B\u1ea3o hi\u1ec3m \u2014 B\u1eaft bu\u1ed9c cho m\u1ecdi tour<\/strong><\/h2>\n<p>M\u1ecdi tour c\u1ee7a TVPalm \u0111\u1ec1u y\u00eau c\u1ea7u b\u1ea3o hi\u1ec3m du l\u1ecbch c\u00e1 nh\u00e2n bao g\u1ed3m c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a tour. \u0110\u00e2y l\u00e0 \u0111i\u1ec1u ki\u1ec7n tham gia, kh\u00f4ng ph\u1ea3i l\u1eddi khuy\u00ean.<\/p>\n<table width=\"660\">\n<thead>\n<tr>\n<td width=\"220\"><strong>Tour<\/strong><\/td>\n<td width=\"200\"><strong>Ph\u1ea1m vi b\u1ea3o hi\u1ec3m y\u00eau c\u1ea7u<\/strong><\/td>\n<td width=\"240\"><strong>H\u1ea1n n\u1ed9p ch\u1ee9ng t\u1eeb<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"220\"><strong>Trekking chinh ph\u1ee5c \u0111\u1ec9nh T\u00e2y C\u00f4n L\u0129nh<\/strong><\/td>\n<td width=\"200\">Trekking n\u00fai \u1edf \u0111\u1ed9 cao v\u00e0 v\u1eadn chuy\u1ec3n y t\u1ebf kh\u1ea9n c\u1ea5p<\/td>\n<td width=\"240\">21 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y kh\u1edfi h\u00e0nh<\/td>\n<\/tr>\n<tr>\n<td width=\"220\"><strong>Trekking b\u1ea3n ng\u01b0\u1eddi Dao, tour \u0111\u1ed9ng v\u1eadt hoang d\u00e3<\/strong><\/td>\n<td width=\"200\">Trekking v\u00e0 ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i tr\u1eddi<\/td>\n<td width=\"240\">14 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y kh\u1edfi h\u00e0nh<\/td>\n<\/tr>\n<tr>\n<td width=\"220\"><strong>Loop H\u00e0 Giang \u2013 Cao B\u1eb1ng<\/strong><\/td>\n<td width=\"200\">\u0110i xe m\u00e1y v\u1edbi t\u01b0 c\u00e1ch ng\u01b0\u1eddi l\u00e1i ho\u1eb7c ng\u01b0\u1eddi ng\u1ed3i sau, ho\u1eb7c di chuy\u1ec3n b\u1eb1ng xe<\/td>\n<td width=\"240\">14 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y kh\u1edfi h\u00e0nh<\/td>\n<\/tr>\n<tr>\n<td width=\"220\"><strong>\u0110i b\u1ed9 m\u1ed9t ng\u00e0y v\u00e0 n\u1eeda ng\u00e0y<\/strong><\/td>\n<td width=\"200\">Ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i tr\u1eddi v\u00e0 \u0111i b\u1ed9 \u0111\u01b0\u1eddng d\u00e0i<\/td>\n<td width=\"240\">T\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1eb7t tour<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>M\u1ed7i qu\u00fd kh\u00e1ch c\u00f2n \u0111\u01b0\u1ee3c b\u1ea3o hi\u1ec3m du l\u1ecbch PVI Inbound 2 (m\u1ee9c b\u1ea3o hi\u1ec3m t\u1ed1i \u0111a 25.000 USD m\u1ed7i ng\u01b0\u1eddi), \u0111\u00e3 n\u1eb1m trong gi\u00e1 tour. B\u1ea3o hi\u1ec3m n\u00e0y kh\u00f4ng bao tr\u1ecdn vi\u1ec7c trekking \u1edf \u0111\u1ed9 cao, \u0111i xe m\u00e1y hay v\u1eadn chuy\u1ec3n y t\u1ebf kh\u1ea9n c\u1ea5p. \u0110\u00f3 l\u00e0 l\u1edbp b\u1ea3o v\u1ec7 b\u1ed5 sung, kh\u00f4ng thay th\u1ebf b\u1ea3o hi\u1ec3m c\u00e1 nh\u00e2n.<\/p>\n<p><strong>N\u1ebfu ch\u00fang t\u00f4i kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ch\u1ee9ng t\u1eeb h\u1ee3p l\u1ec7 tr\u01b0\u1edbc h\u1ea1n, qu\u00fd kh\u00e1ch kh\u00f4ng th\u1ec3 tham gia tour, v\u00e0 \u00e1p d\u1ee5ng c\u00e1c \u0111i\u1ec1u kho\u1ea3n h\u1ee7y ti\u00eau chu\u1ea9n \u1edf m\u1ee5c 2. Ch\u00fang t\u00f4i mu\u1ed1n n\u00f3i r\u00f5 \u0111i\u1ec1u n\u00e0y ngay l\u00fac \u0111\u1eb7t tour, c\u00f2n h\u01a1n ph\u1ea3i t\u1eeb ch\u1ed1i qu\u00fd kh\u00e1ch ngay t\u1ea1i \u0111\u1ea7u \u0111\u01b0\u1eddng m\u00f2n.<\/strong><\/p>\n<h2><strong>6. B\u1ea5t kh\u1ea3 kh\u00e1ng (Force majeure)<\/strong><\/h2>\n<p>V\u1edbi th\u1eddi ti\u1ebft kh\u1eafc nghi\u1ec7t, thi\u00ean tai, s\u1ea1t l\u1edf, quy \u0111\u1ecbnh c\u1ee7a ch\u00ednh quy\u1ec1n, \u0111\u01b0\u1eddng b\u1ecb \u0111\u00f3ng ho\u1eb7c c\u00e1c s\u1ef1 ki\u1ec7n n\u1eb1m ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t c\u1ee7a TVPalm:<\/p>\n<ul>\n<li>N\u1ebfu chuy\u1ebfn \u0111i kh\u00f4ng th\u1ec3 b\u1eaft \u0111\u1ea7u: ho\u00e0n l\u1ea1i to\u00e0n b\u1ed9 ti\u1ec1n c\u1ecdc, ho\u1eb7c chuy\u1ec3n sang ng\u00e0y m\u1edbi.<\/li>\n<li>N\u1ebfu chuy\u1ebfn \u0111i b\u1ecb gi\u00e1n \u0111o\u1ea1n gi\u1eefa ch\u1eebng: ch\u00fang t\u00f4i \u0111i\u1ec1u ch\u1ec9nh l\u1ecbch tr\u00ecnh n\u1ebfu c\u00f3 th\u1ec3, v\u00e0 m\u1ee9c ho\u00e0n ti\u1ec1n m\u1ed9t ph\u1ea7n \u0111\u01b0\u1ee3c xem x\u00e9t theo t\u1eebng tr\u01b0\u1eddng h\u1ee3p.<\/li>\n<\/ul>\n<p>Ch\u00fang t\u00f4i kh\u00f4ng h\u1ea1 c\u1ea5p \u0111\u1ed9 kh\u00f3 c\u1ee7a m\u1ed9t cung \u0111\u01b0\u1eddng hay \u0111\u1ea9y chuy\u1ebfn \u0111i qua \u0111i\u1ec1u ki\u1ec7n kh\u00f4ng an to\u00e0n \u0111\u1ec3 tr\u00e1nh ph\u1ea3i ho\u00e0n ti\u1ec1n. An to\u00e0n \u0111\u1eb7t tr\u01b0\u1edbc doanh thu. Ch\u00fang t\u00f4i s\u1ebd li\u00ean h\u1ec7 qu\u00fd kh\u00e1ch ngay khi bi\u1ebft, v\u00e0 c\u00f9ng t\u00ecm m\u1ed9t gi\u1ea3i ph\u00e1p c\u00f4ng b\u1eb1ng.<\/p>\n<h2><strong>7. \u0110\u1ed5i ng\u00e0y thay v\u00ec h\u1ee7y<\/strong><\/h2>\n<p>Ch\u00fang t\u00f4i mu\u1ed1n d\u1eddi ng\u00e0y cho qu\u00fd kh\u00e1ch h\u01a1n l\u00e0 m\u1ea5t chuy\u1ebfn \u0111i. Y\u00eau c\u1ea7u \u0111\u1ed5i ng\u00e0y ph\u1ea3i g\u1eedi b\u1eb1ng v\u0103n b\u1ea3n \u0111\u1ebfn info@tvpalm.com v\u00e0 t\u00f9y theo ch\u1ed7 tr\u1ed1ng.<\/p>\n<ul>\n<li>Trekking chinh ph\u1ee5c \u0111\u1ec9nh: mi\u1ec5n ph\u00ed n\u1ebfu b\u00e1o t\u1eeb 30 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y kh\u1edfi h\u00e0nh. Ph\u00ed \u0111i\u1ec1u ch\u1ec9nh 30% \u00e1p d\u1ee5ng khi b\u00e1o tr\u01b0\u1edbc 15\u201329 ng\u00e0y. Trong v\u00f2ng 15 ng\u00e0y, ch\u1ec9 khi c\u00f3 v\u0103n b\u1ea3n ch\u1ea5p thu\u1eadn.<\/li>\n<li>Tour b\u1ea3n ng\u01b0\u1eddi Dao v\u00e0 Loop: mi\u1ec5n ph\u00ed n\u1ebfu b\u00e1o t\u1eeb 15 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y kh\u1edfi h\u00e0nh. Ph\u00ed \u0111i\u1ec1u ch\u1ec9nh 20% \u00e1p d\u1ee5ng khi b\u00e1o tr\u01b0\u1edbc 7\u201314 ng\u00e0y. Trong v\u00f2ng 7 ng\u00e0y, ch\u1ec9 khi c\u00f3 v\u0103n b\u1ea3n ch\u1ea5p thu\u1eadn.<\/li>\n<li>\u0110i b\u1ed9 m\u1ed9t ng\u00e0y v\u00e0 n\u1eeda ng\u00e0y: mi\u1ec5n ph\u00ed n\u1ebfu b\u00e1o tr\u01b0\u1edbc h\u01a1n 3 ng\u00e0y. Trong v\u00f2ng 3 ng\u00e0y, ch\u1ec9 khi c\u00f3 v\u0103n b\u1ea3n ch\u1ea5p thu\u1eadn.<\/li>\n<\/ul>\n<p><em>Qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c ho\u00e3n mi\u1ec5n ph\u00ed m\u1ed9t l\u1ea7n trong khung 12 th\u00e1ng. Kh\u00e1ch quay l\u1ea1i, v\u00e0 kh\u00e1ch qu\u1ed1c t\u1ebf c\u00f3 th\u1ec3 ch\u1ee9ng minh \u0111\u00e3 \u0111\u1ed5i chuy\u1ebfn bay, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c linh ho\u1ea1t th\u00eam. Ng\u00e0y m\u00f9a cao \u0111i\u1ec3m c\u00f3 s\u1ed1 ch\u1ed7 h\u1ea1n ch\u1ebf.<\/em><\/p>\n<h2><strong>8. C\u00e1ch y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n<\/strong><\/h2>\n<ol>\n<li><strong> G\u1eedi y\u00eau c\u1ea7u b\u1eb1ng v\u0103n b\u1ea3n \u0111\u1ebfn info@tvpalm.com, ho\u1eb7c nh\u1eafn WhatsApp \u0111\u1ebfn +84 366 885 955. Ng\u00e0y nh\u1eadn y\u00eau c\u1ea7u b\u1eb1ng v\u0103n b\u1ea3n l\u00e0 ng\u00e0y t\u00ednh th\u1eddi h\u1ea1n b\u00e1o tr\u01b0\u1edbc.<\/strong><\/li>\n<li><strong> Ghi r\u00f5 m\u00e3 x\u00e1c nh\u1eadn ho\u1eb7c m\u00e3 \u0111\u1eb7t tour, h\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 l\u00fd do h\u1ee7y.<\/strong><\/li>\n<li><strong> Ch\u00fang t\u00f4i ph\u1ea3n h\u1ed3i trong 1 \u0111\u1ebfn 3 ng\u00e0y l\u00e0m vi\u1ec7c. N\u1ebfu c\u00f3 kho\u1ea3n chi ph\u00ed n\u00e0o kh\u00f4ng th\u1ec3 thu h\u1ed3i, ch\u00fang t\u00f4i n\u00f3i r\u00f5 \u0111\u00f3 l\u00e0 kho\u1ea3n g\u00ec v\u00e0 v\u00ec sao.<\/strong><\/li>\n<li><strong> Khi hai b\u00ean th\u1ed1ng nh\u1ea5t s\u1ed1 ti\u1ec1n, ch\u00fang t\u00f4i ho\u00e0n ti\u1ec1n v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u.<\/strong><\/li>\n<\/ol>\n<h2><strong>9. X\u1eed l\u00fd ho\u00e0n ti\u1ec1n<\/strong><\/h2>\n<ul>\n<li>Vi\u1ec7c ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c x\u1eed l\u00fd trong 15 \u0111\u1ebfn 30 ng\u00e0y l\u00e0m vi\u1ec7c v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u.<\/li>\n<li>Khi c\u00f3 th\u1ec3, ti\u1ec1n \u0111\u01b0\u1ee3c ho\u00e0n v\u1ec1 \u0111\u00fang k\u00eanh qu\u00fd kh\u00e1ch \u0111\u00e3 d\u00f9ng \u0111\u1ec3 thanh to\u00e1n: chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng, Wise, Revolut, PayPal ho\u1eb7c th\u1ebb.<\/li>\n<li>Ph\u00ed chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng, n\u1ebfu c\u00f3, \u0111\u01b0\u1ee3c tr\u1eeb v\u00e0o s\u1ed1 ti\u1ec1n ho\u00e0n.<\/li>\n<li>PayPal kh\u00f4ng ho\u00e0n l\u1ea1i ph\u00ed x\u1eed l\u00fd ban \u0111\u1ea7u. Kho\u1ea3n ph\u00ed \u0111\u00f3 \u0111\u01b0\u1ee3c tr\u1eeb v\u00e0o s\u1ed1 ti\u1ec1n ho\u00e0n. V\u00ec v\u1eady ch\u00fang t\u00f4i khuy\u00ean d\u00f9ng Wise ho\u1eb7c Revolut cho thanh to\u00e1n qu\u1ed1c t\u1ebf.<\/li>\n<\/ul>\n<h2><strong>10. C\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch<\/strong><\/h2>\n<p>TVPalm c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch n\u00e0y cho ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u ph\u00e1p l\u00fd v\u00e0 \u0111i\u1ec1u ki\u1ec7n v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf. C\u00e1c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c \u0111\u0103ng tr\u00ean trang n\u00e0y k\u00e8m ng\u00e0y c\u1eadp nh\u1eadt. \u0110i\u1ec1u kho\u1ea3n \u00e1p d\u1ee5ng cho \u0111\u1eb7t ch\u1ed7 c\u1ee7a qu\u00fd kh\u00e1ch l\u00e0 \u0111i\u1ec1u kho\u1ea3n c\u00f3 hi\u1ec7u l\u1ef1c v\u00e0o ng\u00e0y \u0111\u1eb7t ch\u1ed7 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn.<\/p>\n<h2><strong>11. Li\u00ean h\u1ec7<\/strong><\/h2>\n<ul>\n<li>Email: info@tvpalm.com<\/li>\n<li>Hotline v\u00e0 WhatsApp: +84 366 885 955<\/li>\n<li>B\u00e1n h\u00e0ng: Chloe \u2014 info@tvpalm.com<\/li>\n<li>Ecolodge: th\u00f4n Khu\u1ed5i My, ph\u01b0\u1eddng H\u00e0 Giang 1, t\u1ec9nh Tuy\u00ean Quang, Vi\u1ec7t Nam<\/li>\n<\/ul>\n<p>\u2022 V\u0103n ph\u00f2ng H\u00e0 N\u1ed9i: 667 L\u1ea1c Long Qu\u00e2n, T\u00e2y H\u1ed3, H\u00e0 N\u1ed9i<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CH\u00cdNH S\u00c1CH HO\u00c0N TI\u1ec0N V\u00c0 H\u1ee6Y CHUY\u1ebeN \u2014 TVPALM Ch\u00ednh s\u00e1ch n\u00e0y gi\u1ea3i th\u00edch khi n\u00e0o v\u00e0 qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i bao nhi\u00eau n\u1ebfu h\u1ee7y m\u1ed9t tour c\u1ee7a TVPalm ho\u1eb7c m\u1ed9t k\u1ef3 l\u01b0u tr\u00fa t\u1ea1i Ecolodge. Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng c\u00f9ng v\u1edbi Ch\u00ednh s\u00e1ch thanh to\u00e1n, n\u01a1i c\u00f3 \u0111\u1ea7y \u0111\u1ee7 \u0111i\u1ec1u kho\u1ea3n thanh to\u00e1n. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-31008","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tvpalm.com\/fr\/wp-json\/wp\/v2\/pages\/31008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tvpalm.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tvpalm.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tvpalm.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tvpalm.com\/fr\/wp-json\/wp\/v2\/comments?post=31008"}],"version-history":[{"count":0,"href":"https:\/\/tvpalm.com\/fr\/wp-json\/wp\/v2\/pages\/31008\/revisions"}],"wp:attachment":[{"href":"https:\/\/tvpalm.com\/fr\/wp-json\/wp\/v2\/media?parent=31008"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tvpalm.com\/fr\/wp-json\/wp\/v2\/tags?post=31008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}